Privacy policy
Pashtush India Private Limited (hereafter "Pashtush") is committed to protecting the privacy of its visitors and users (hereafter the "Visitors," "you" or "your") to our Internet World Wide Web site pashtush.in and/or mobile application (hereafter referred to as the “Website”), and your usage of our services and products, which links directly to this privacy policy about the protection of personal information online. We aim for the Website to be a safe and enjoyable environment for you.
This privacy policy (hereafter the "Policy") primarily describes:
- The information that Pashtush collects through the Website or otherwise, which is hosted and operated from India;
- The information that Pashtush collects from its employees or other third parties, business partners, or vendors;
- The use and role of cookies and similar technologies on the Website; and
- The security measures Pashtush has in place to protect the information that it gathers through the Website or otherwise.
This Policy also governs Pashtush’s collection of information by any other means, including through your usage of our services and products, or the collection of information by any parent, or subsidiaries of Pashtush ("Other Entities") during your employment or business association with Pashtush. Visitors are encouraged to read this Policy before using the Website. By using the Website, you agree to the terms and conditions of this Policy and the Terms and Conditions, available at pashtush.in.
Information Gathered by Pashtush
Pashtush gathers three basic types of information: (i) "Personal Information," that is information from which an individual can be identified; (ii) “Sensitive Personal Data and Information,” which includes personal information such as passwords, financial information, medical records and information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and (iii) "Aggregated Information," from which an individual cannot be identified.
Personal Information
You are not ordinarily required to register or provide Personal Information in order to access the Website, though certain functionalities such as a membership program, through which purchasers of products may receive discounts on online purchases, participating in any contests, etc., may require registration. Pashtush collects Personal Information from you only when you voluntarily provide it to Pashtush — for example, in contacting Pashtush through the Website, filling in the form for applying for a vacancy or while requesting a visit to the manufacturing plant of Pashtush, or exploring business opportunities with Pashtush, answering surveys and polls, entering contests, sweepstakes, raffles and similar promotions, signing up for email updates and announcements concerning the Pashtush’s products and special promotions, and purchasing the Pashtush’s merchandise. Personal Information may include your contact information (such as your name, postal address, telephone numbers and/or email address), which will be collected if you wish to purchase any product or merchandise made available through the Website ("Transaction").
Sensitive Personal Data and Information
We may also collect sensitive personal data or information (“SPDI”) about you when you access and use the Website, products, or merchandise. By using the Website, or by purchasing any products or merchandise, or by providing us with the information, you consent to the storage, processing, transfer, and disclosure of your Personal Information and SPDI in accordance with the terms of this Policy.
Aggregated Information
When you visit the Website, Pashtush and the third parties with whom Pashtush has contracted to provide services may collect anonymous information from three sources: server log files, cookies, and pixel tags.
Server Log Files
Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in the Pashtush’s server log files whenever you visit the Website, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by Pashtush to calculate the Website usage levels, to help diagnose problems with the Website's servers, and to administer the Website. Pashtush may also use IP addresses to communicate or to block access by Visitors who fail to comply with the Policy and/or the Terms and Conditions of Use of the Website. Collecting IP addresses is a standard practice followed on the Internet and is carried out automatically by many websites.
Cookies
Cookies are data that a web server transfers to an individual's computer for record-keeping purposes. Cookies are an industry standard used by most websites and help facilitate users' ongoing access to and use of a particular website. Cookies do not cause damage to the computer system or files, and only the website that transfers a particular cookie to the computer system can read, modify, or delete such cookies. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most browsers, that allows the user to delete existing cookies, automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to the user’s computer system. You should note, however, that declining cookies may make it difficult or impossible for you to access certain portions of the Website.
Pixel Tags
The Website may use so-called "pixel tags," "web beacons," "clear GIFs," or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Website usage and response rates. Pixel Tags enable Pashtush to maintain a count of the users who have visited certain pages of the Website. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and as to when the email was opened and read by the receiver of the email.
Use and Disclosure of Information Gathered by Pashtush
Personal Information
Pashtush may use Visitor’s Personal Information and SPDI in any of the following ways:
Communications
Pashtush encourages Visitors to contact Pashtush with questions and comments. Personal Information and SPDI may be used by Pashtush to respond to the respective Visitor’s questions and comments.
Business Purposes
Pashtush may also use the Personal Information and SPDI of its Visitors for internal business purposes, such as analyzing and managing its businesses or maintenance of employee records. The Personal Information and SPDI collected may be combined with other information collected by Pashtush via other online or offline sources, with demographic information and other information that is available in the public domain.
Transactions
When you take part in a Transaction through the Website, such as purchasing products or merchandise, Pashtush may collect Payment Information from you related to such Transaction as well as other Personal Information, such as the shipping address for shipping the ordered products or merchandise purchased through the Website. Pashtush may use your Personal Information or Payment Information to complete the Transaction and, if applicable, to fulfill your purchase. The Payment Information may also be shared with third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through a credit card).
Use and Disclosure of Information Gathered by Pashtush
Personal Information
Pashtush may use Visitor’s Personal Information and SPDI in any of the following ways:
Communications
Pashtush encourages Visitors to contact the company with questions and comments. Personal Information and SPDI may be used by Pashtush to respond to the respective Visitor’s questions and comments.
Business Purposes
Pashtush may also use the Personal Information and SPDI of its Visitors for internal business purposes, such as analyzing and managing its businesses or maintaining employee records. The Personal Information and SPDI collected may be combined with other information collected by Pashtush via other online or offline sources, with demographic information and other information available in the public domain.
Transactions
When you take part in a Transaction through the Website, such as purchasing products or merchandise, Pashtush may collect Payment Information from you related to such Transaction, as well as other Personal Information, such as the shipping address for shipping the ordered products or merchandise purchased through the Website. Pashtush may use your Personal Information or Payment Information to complete the Transaction and, if applicable, to fulfill your purchase. The Payment Information may also be shared with third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through a credit card).
Contests, Competitions, and Other Promotions
From time to time, contests, competitions, and similar promotions may be organized through the Website, which may require online registration by the Visitor for participating in such contests, competitions, or promotions (which may include name, email, user ID, and password). Pashtush may ask for certain Personal Information and SPDI during the registration process for participation in such contests, competitions, or promotional schemes. Pashtush may share this Personal Information and SPDI with third-party sponsors of such contests, competitions, and promotions (irrespective of whether they are hosted by Pashtush), in accordance with the rules applicable to such contests, competitions, or promotions. You should carefully review the rules of each contest, competition, and promotion in which you participate through the Website, as they may contain certain additional important information about Pashtush or a sponsor's use of your Personal Information and SPDI. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information and SPDI enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply.
Special Promotions and Product Information
In addition, Pashtush reserves the right to use your Personal Information and SPDI for sending you emails or SMS updates and announcements concerning Pashtush’s products and special promotions. You may opt-out of receiving these messages from Pashtush at any time (see Section 5 “Choice” below).
Critical Communications
Pashtush may, from time to time and as may be necessary, use your Personal Information and SPDI to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of Pashtush with respect to use of this Website ("Critical Emails"). Since Critical Emails contain important information, you shall not have the option to opt-out of receiving them.
Third-Party Service Providers
Pashtush works with third parties who provide services, including website hosting, credit card processing, data analysis, newsletter services, promotional activities, other administrative services, and other services which enhance the user experience. Pashtush may share your Personal Information and SPDI with such third parties, as may be necessary, to enable these third parties to discharge the provision of such services. These third-party service providers may be located within or outside India. Your Personal Information and SPDI may also be shared with the manufacturer of the products ordered/purchased by you on the Website or with entities responsible for delivering the products ordered/purchased by you on the Website.
Miscellaneous
Pashtush may disclose your Personal Information and SPDI if it believes that it is required to do so: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect the rights, privacy, safety, or property of Pashtush, you, or others; and (vi) to enable itself to pursue the available remedies or limit the damages that it may sustain.
Aggregated Information
Pashtush may analyze Aggregated Information to enhance Website security, track the popularity of certain pages of the Website, track the success of email notifications, assess traffic levels on the Website and other usage data, all of which would help Pashtush to provide content tailored to the interests of consumers, improve the Website and related services, and to otherwise enhance the Visitor’s experience on the Website. Pashtush may also share the Aggregated Information with its Other Entities and third parties for provision of such services or for completion of your Transactions on the Website, subject to the terms of this Policy.
Updating Your Information and Contacting Us
Pashtush has adequate procedures in place to keep your Personal Information and SPDI accurate, complete, and up to date for the purposes for which it is collected and used. You may contact our Grievance Officer at the email address mentioned below. You may review the information maintained by Pashtush, and wherever appropriate, you may request Pashtush to correct such information. Pashtush also provides an option for reviewing, correcting, updating, or otherwise modifying information you have previously provided, for which you may send a mail to the following postal address:
The Grievance Officer
Pashtush India Private Limited
1034, Katra Ahluwalia,
Golden Temple Road,
Amritsar, Punjab,
Pin Code 143001
India
info@pashtush.in
Please clearly indicate the information that you wish to review or have changed. Pashtush will endeavor to comply with your request as soon as reasonably possible.
Note that despite any removal of or change to Personal Information and SPDI requested, there may also be residual information that will remain within Pashtush’s databases and other records, which will not be removed or changed, on account of technical feasibility.
Choice
From time to time, Pashtush may ask you to indicate whether you are interested in receiving emails, SMS, and other information from Pashtush. If you elect to receive these communications, Pashtush will occasionally send you emails or other information that match your requests and offer you promotions and coupons. Consent provided to use email in the contact form for news and offers also provides Pashtush the consent to send SMS for the same.
If at any time you wish to stop receiving these email/SMS communications from Pashtush, you may request discontinuation of sending such emails/SMS by emailing, calling, or writing to Pashtush using the contact information provided on the Website or by using the unsubscribe feature in the email received by you. Please indicate that you wish to stop receiving email/SMS communications from Pashtush. However, you shall not have the option of discontinuing the receipt of Critical Emails from Pashtush.
In addition, Pashtush does not disclose your Personal Information and SPDI to third parties, including Pashtush’s subsidiaries and holding companies, for third-party direct marketing purposes if Pashtush has received and processed a request from you that your Personal Information and SPDI should not be shared with third parties for such purposes. If you would like to submit such a request, you may do so by emailing, calling, or writing to Pashtush using the contact information provided above. Please indicate that you request that Pashtush should not disclose your Personal Information and SPDI to its subsidiaries and/or other third parties for direct marketing purposes.
Changes to This Policy
Pashtush reserves the right to change this Policy, and any of its policies or procedures concerning the treatment of information collected through the Website, without prior notice. You can determine when this Policy was last revised by referring to the "Last Updated" legend at the top of this page. Any changes to the Policy will become effective upon posting of the revised Policy on the Website. Use of the Website following such changes constitutes your acceptance of the revised Policy, then in effect. Pashtush encourages you to bookmark this page and periodically review it to ensure familiarity with the most current version of the Policy.
This Policy represents the sole, authorized statement of Pashtush’s practices with respect to the collection of Personal Information and SPDI through the Website or otherwise and the manner of use of such information by Pashtush. Any summaries of this Policy generated by third-party software or otherwise (for example, in connection with the Platform for Privacy Preferences or "P3P") shall have no legal effect, shall not be binding on Pashtush, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
Consent Amendments; Law
By using this Website or by seeking or availing any products and services, you consent to the terms of this Policy and to the use and management of Personal Information and SPDI, including Payment Information, by Pashtush for the purposes and in the manner herein provided. Should this Policy change, Pashtush intends to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Policy on the Website. You agree that you provide all information to us voluntarily. Collection, use, and disclosure of Personal Information and SPDI require your express consent. By using our services, you are providing us with your consent to our use, collection, and disclosure of Personal Information and SPDI. You may choose not to provide us with Personal Information and SPDI, but in the event that you do so, we may be unable to provide you access to our Website or any service or part thereof.
Further, you accept the terms hereof and hereby consent to the storage and processing of Personal Information and SPDI by third parties in any location within or outside India. The Company will make best efforts to ensure that the third party or the location to which the SPDI is transferred affords the same level of data protection as would be afforded under Indian law. By continuing to use the Website, products, or services, you provide your consent for the transfer, sharing, and disclosure of such Personal Information or SPDI by us in accordance with this Policy.
Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Delhi, India, shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@pashtush.com or mailing us at:
Pashtush Store
Pashtush India Private Limited
Golden Temple Road
Amritsar, Punjab
Pincode – 143001
India
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at pranav@ntshawls.com or by mail at
Pashtush Store
[Re: Privacy Compliance Officer]
Pashtush India Private Limited
Golden Temple Road
Amritsar, Punjab
Pincode – 143001
India
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CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@pashtush.com
Pashtush India Private Limited
Golden Temple Road
Amritsar, Punjab
Pincode – 143001
India
info@pashtush.com
GST NUMBER 03AALCP3555H1ZE
